Refund Policy

This Refund Policy explains the terms under which Team Saathi issues refunds for payments made through our website and services. By making a purchase or subscribing to our services, you agree to the terms outlined below.

1. General Policy

We strive to ensure our users are satisfied with our services. However, as many of our offerings involve digital services and/or access to features, all sales are generally considered final, except in the circumstances described in this policy.

2. Eligibility for Refunds

You may be eligible for a refund if:

  • You were charged in error or experienced a duplicate transaction.
  • A technical issue on our end prevented you from accessing the paid service.
  • You request a cancellation within the applicable refund window (see below), where required by law.

3. Non-Refundable Situations

Refunds will generally not be issued in the following cases:

  • You simply changed your mind after purchasing or subscribing.
  • You did not use the service or features you paid for.
  • Your account was suspended or terminated due to a violation of our Terms & Conditions.
  • The refund request is made after the eligible refund window has expired.

4. Refund Window

Refund requests must be submitted within 7 days of the original transaction date. Requests made after this period will not be eligible for a refund, except where required by applicable law.

5. Subscription Cancellations

If you are on a recurring subscription plan, you may cancel at any time to stop future billing. Cancelling your subscription does not automatically entitle you to a refund for the current billing period already paid for, unless otherwise required by law.

6. How to Request a Refund

To request a refund, please contact our support team with your order/transaction details and the reason for your request. We aim to review and respond to all refund requests within 5–7 business days.

7. Refund Processing

Approved refunds will be processed back to the original method of payment within 7–10 business days, depending on your bank or payment provider's processing times. Team Saathi is not responsible for delays caused by third-party payment processors.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page along with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact us at: